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Selected Books and Articles

"CRISIS OF CHARACTER - Building Corporate Reputation in the Age of Skepticism":

Union Square Press Imprint of Sterling Publishing. 292 pages. Selected by the National Investor Relations Institute (NIRI) as a membership renewal premium. A Recommended Book of The Public Relations Society of America (PRSA).

Read the first pages of the book »

Read the Perception Study Chapter »

"What Does a Trustworthy Company Look Like?"

Chapter in: "Trust, Inc. -- Strategies for Building Your Company's Most Valuable Asset." Publication due late 2013.

"Engaging Your Stakeholders - How to Make Allies of Investors and Activists"

Chapter in: "Reputation Management - Building and Protecting your company's Profile in a Digital World" 242 pages. Bloomsbury Press, London.

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Corporate Secretary Magazine: Governance - "Should Boards Engage Investors?"

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Bloomberg BusinessWeek Online – Peter's Management Columns.

The Art of Corporate Listening »

Insularity: the Hidden Killer of Corporate Reputation »

Protecting Yourself from Disaster in the Do-It-Yourself Era »

Toyota: How One Failure Begets Another »

Journal of the American Management Association: "The Dangers of Believing Your Own PR:"

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Investor Relations Magazine:

Transforming Your Communications »

What's in a Perception? »

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New York Times Online - Guest Column: "Is Goldman's Charitable Gesture Enough? What $500 Million Can't Buy." November 19, 2009.

CNBC.com, Guest Blog: "When You and Your Company Face a ‘Crisis of Character." November 20, 2009.

Investor Relations Magazine: "Who's the Boss?" Op-Ed Piece. October 2009.

The Conference Board Review: "Just Watch What We Do." October 2009.

IR Update - The National Investor Relations Institute [NIRI]: "Corporate Social Responsibility and the Investor Relations Director." December 2009.

American Management Association Online: "When the Bad Drives Out the Good." January 2010.

The Conference Board Review: "How You Treat Them." Summer 2010.

Strategy & Leadership (Peer-reviewed management journal): "Building and Protecting Corporate Reputation." September 2006.